The project includes the development of an interface for interoperability between DGRSSI applications and standardization of databases, a system for monitoring and updating the database of social cases, and a system managing the Complaints Management Mechanism (GMP).
Winning this bid is a significant achievement for IBTIKAR Technologies, which has a strong track record of providing effective IT solutions to clients in Mauritania. The company's expertise and rigorous implementation for more than 10 years, combined with extensive sector expertise, were key factors in winning this project.
The development of these three components will help to streamline the processes of the General Directorate of the Social Registry and TAAZOUR, enabling them to manage social cases more efficiently and effectively. The interface for interoperability between DGRSSI applications and standardization of databases will ensure that data is easily accessible and usable across different systems, reducing the risk of errors and duplications.
The system for monitoring and updating the database of social cases will enable the General Directorate of the Social Registry and TAAZOUR to maintain accurate and up-to-date information about social cases, which will facilitate decision-making and resource allocation. The system managing the Complaints Management Mechanism (GMP) will allow for more effective management of complaints and grievances, ensuring that they are addressed promptly and satisfactorily.
IBTIKAR Technologies has already started working on this project, and the team is committed to delivering high-quality solutions within the agreed timeline. The company's personalized approach and attention to detail will ensure that the final product meets the specific needs of the General Directorate of the Social Registry and TAAZOUR.
Overall, winning this bid is a testament to IBTIKAR Technologies' commitment to providing effective IT solutions that help businesses and public administrations meet their unique challenges and optimize their performance using technology. The company looks forward to continuing its work with UNICEF and delivering outstanding results for this project.